1. Refund Eligibility
At Orivoor, we strive to provide a reliable client communication platform. If you are not satisfied with your subscription, you may request a refund within 14 days of your initial payment, provided you have not materially used the service to send messages.
2. Subscription Cancellations
You can cancel your monthly subscription at any time from your account settings. Cancellation stops future billing cycles. You will retain access until the end of your current billing period.
3. Non-Refundable Cases
Refunds are not provided for:
- Partial months after the initial 14-day period;
- Accounts terminated due to violations of our Terms or Anti-Spam Policy;
- Downgrades or unused message credits.
4. How to Request a Refund
Refund requests must be submitted to [email protected] within the eligible period. Please include your account email and reason for the request. You may also contact us by mail at:
Orivoor, Inc
131 Continental Dr, Suite 305
Newark, DE 19713
United States
5. Processing Time
Approved refunds are processed within 5-10 business days to the original payment method.
6. Changes
We may update this Refund Policy from time to time. The latest version is always available on our website.